We bring the repair shop to you

Big Note Music repairs musical instruments where you are. Most repairs done same-day right at your school.

NEED A REPAIR?

IN GEORGIA: 770.871.9258 

IN NORTH CAROLINA:  919.616.7100

Mobile Repair & Maintenance

Big Note is the largest mobile instrument repair company, serving over 400 school music programs. We repair both student-owned and school-owned instruments. You’ll love our same day, on-site service! We also offer an annual maintenance plan to keep your instrument in great shape and save you money.

Schedule Repair

Instrument Rentals

Big Note offers an innovative instrument rental and purchase program where you can “rent to own” beginner and performance level instruments. Upgrade, exchange or return the instrument at any time. Best of all, if you decide to purchase your instrument you can save 50% on the remaining balance with no extra costs!

Rent an Instrument

Frequently Asked Questions

What is Mobile Instrument Repair?

Big Note Mobile Instrument Repair brings the repair shop to your school. Our mobile repair shop is actually a mobile repair bus where we have an extensive collection of all the tools and supplies required to do repairs on-site. Our factory trained and certified repair technician will visit your school and repair any brass, woodwind, string or percussion instruments that are in need of service.

Do you repair instruments owned by students as well as schools?

Yes. While schools do contract with Big Note to repair their school-owned inventory, we are happy to provide repair services for instruments owned by individuals. Visit our online Mobile Instrument Repair section to schedule and pay for your repair service call. We will repair the instrument on our next visit to your school. Payment is required in advance for the basic service level as determined by instrument type.

How often will you visit my school?
Based on your needs, we would like to offer you weekly service. Each Mobile Repair Bus will be assigned a daily route, based on school “clusters”. If you have special circumstances, please contact Big Note and we will do everything we can to accommodate your needs.
How do students pay?
We require payment in advance for the basic service charge as determined by instrument type. In the event that required repair costs exceed the basic charge, our technician will contact you with the estimated final amount for the repair. No work will be performed without approval. We accept all major credit cards through our payment system.
How do schools pay?
The Big Note technician will provide an electronic receipt upon completion of the work. Purchase Orders, checks, credit cards or electronic payments are accepted.
What other items are stocked on your repair trucks?
Each Mobile Repair Vehicle has an inventory of the most popular accessories at competitive prices. We stock reeds, oils, cleaning supplies, mouthpieces, and more. If you have a special request, we can special order nearly any item you will need for your program.

Have a different Question?

Our customers say:

“If I could give more stars to Big Note Music, I most certainly would. This is my first year at this particular school, and the instruments were in dire need of repair from years of neglect and inconsistent maintenance check-ups. Our technician was extremely patient, knowledgeable, and nice.”

– AC, Band Director

“Great service! And I didn’t have to take the instrument any where. Big Note does the driving.”

– Jennifer, Parent

“Great job!! I can always depend on Big Note to get the job done right!! I will be back!!.”

– Kim, Band Director

“D1) They do great work. 2) They do it for reasonable rates. 3) You get the instrument back WAY faster than if you went to your local music store or send it off with a sales rep. As a band director, I will continue using them to repair my school-owned instruments and I would recommend other band directors to do the same..”

– Stephen, Band Director

Why Choose US

Satisfaction Guarantee

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Mobile Repair Convenience

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Fair, Reasonable Pricing

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In most parts of Georgia and North Carolina, Big Note Music can be your answer to fast and convenient instrument repair. Contact us to find out if we serve your school.

Georgia: 770.871.9258

North Carolina: 919.616.7100